[rt-users] mail-body encoding, can't use letters that's in is o-8859-1

Jaime Diaz JDiaz at esabel.net
Thu Sep 18 11:14:18 EDT 2003


1) Open your RT_SiteConfig.pm
2) Search for the RT UTF-8 Settings
3) Check if you have this: Set($EmailOutputEncoding , 'iso-8859-1'); 

Probably you have 'UTF-8' now. Change it to iso-8859-1. Restart Apache and
it should work (at least, works here).

-----Original Message-----
From: Rene Brask Sørensen [mailto:rene at realhost.dk]
Sent: Jueves, 18 de Septiembre de 2003 11:48 a.m.
To: rt-users at lists.fsck.com
Subject: [rt-users] mail-body encoding, can't use letters that's in
iso-8859-1


Hi All 
I have problems configuring rt (v-3.0.3) to use iso-8859-1 charset for mail
encoding. It's quite strange, the "subject" of the mail is iso-8859-1
encoded but not the body, it's in utf8. Can anyone help or give me a hint,
aboute where to start, please.


Best regards 
Rene Brask 



More information about the rt-users mailing list