[rt-users] Problems upgrading to 3.0.5

Thu Sep 18 16:09:42 EDT 2003

Well, making a fresh install of RT and not initializing the database and
using the old one fixed the problem.

-----Original Message-----
From: Jaime Diaz [mailto:JDiaz at esabel.net]
Sent: Jueves, 18 de Septiembre de 2003 04:46 p.m.
To: rt-users at lists.fsck.com
Subject: RE: [rt-users] Problems upgrading to 3.0.5

Removing "use strict;"from Email.pm lets create the tickets but they are
created empty with no requestor, no subject, no anything.

-----Original Message-----
From: Jaime Diaz [mailto:JDiaz at esabel.net]
Sent: Jueves, 18 de Septiembre de 2003 03:29 p.m.
To: rt-users at lists.fsck.com
Subject: [rt-users] Problems upgrading to 3.0.5

I've just upgraded to rt 3.0.5 from 3.0.4
The web interface works fine, but when i sent emails to create new tickets,
the MTA sais tat the RT server did not behave as expected.
I'm pasting the log from Postfix. Any idea in how to fix this?

Sep 18 15:43:33 linux postfix/local[32615]: 5FF341E6821: to=<RT Address>,
relay=local, delay=910, status=deferred (temporary failure. Command output:
RT server error. The RT server which handled your email did not behave as
expected. It said: <html><body> System error <table
border="0" cellspacing="0" cellpadding="1"> <tr> <td nowrap="nowrap"
align="left" valign="top">error: </td> <td align="left"
valign="top">Can't use string ("SessionType") as a HASH ref while
"strict refs" in use at /opt/rt3/lib/RT/Interface/Email.pm line
406. </td> </tr> <tr> <td nowrap="nowrap" align="left"
valign="top">context: </td> <td align="left" valign="top"
nowrap="nowrap"><fo
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