[rt-users] RTIR side-effects

Jansen Robert rjansen at vub.ac.be
Mon Sep 22 04:23:24 EDT 2003


At 10:23 +0100 20-09-2003, John Green wrote:
>Hi Jansen,
>
>Firstly, there is an mailing list specifically for RTIR.  Did you
>ask there first? (if you did, and I missed it, apologies ;)
>
>On Fri, Sep 19, 2003 at 06:21:35PM +0200, Jansen Robert wrote:
>>  I installed RTIR recently and have been having side-effects in RT:
>>
>>  1) an URL in a ticket becomes clickable (good) but the URL gets
>>  translated and added to a link too the RTIR "Tools" page.
>>
>>  2) clickable words pop up all over the place:
>>  not only IP adresses and URL's become clickable but also words like:
>>
>>  Is there a config file where the "keywords" are defined ?
>
>All this Clicky functionality is pretty much selfcontained within
>local/html/RTIR/Elements/MakeClicky.  The regexp's for matching
>things are defined in %types.  The CAPITAL highlighting is to make
>whois netblk's clickable (see GRIPE).  Perhaps what it matches
>should be dependent on what it is currently viewing (something to
>add to the wishlist ;)
>
>Would be nice to get this in a config file at some point, but at
>the moment you'll need to edit the code.
>
>Same goes for the url (hostname) bit.  See url => sub in MakeClicky.
>Remove ($host).
>
>Hope this helps.
>
>John
>


It sure does help John, thanks.
I'll ask our local regex/Perl guru to cook up some regex soep .

Just subscribing to the rtir list, my understanding was that it was a 
private list (see bestpractical site). Awaiting approval from the 
maintainer now.

Regards

-- 
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Brussels University
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Computer Center VUB/ULB (VUBnet)
Ing. Robert Jansen
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email: rjansen at vub.ac.be
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