[rt-users] Mysql "server has gone away: problem with FastCGI

[Sandip Bhattacharya]

Hi!

I have been trying to use RT (3.0.4) for my support site. I am using the 
fastcgi module, because mod_perl is not installed (conflicts with 
mod_php). However, all my intial enthusiasm of using RT started waning 
as I started getting the "mysql server has gone away" error because of 
the connection being timed out after a period of inactivity.

I have googled as much as I could. I could gather:
1. The timeout can be extended by tweaking mysql: I would rather not. My 
usage of RT is light, and just because of this I cant let connections 
hanging on the other
    web  applications on sites hosted in my server.
2. I could use the normal CGI function: For the life of me I could not 
locate how. I mean I located how to use the fscgi module after a while. 
The documentation is too
    focussed on mod_perl.
3. Maybe I can tweak fcgi instead and see if database connection can be 
restarted if found down. No clue how

At the very least the error that the script shows (some mason directory 
permissions being incorrect) is really misleading.

Help! Anyone?

- Sandip

-- 
Sandip Bhattacharya                        http://www.sandipb.net
sandip at puroga.com
Puroga Technologies Pvt. Ltd. 
http://www.puroga.com