[rt-users] Partial success (was First time install - can't login)

Walt Reed rt at linuxguy.com
Mon Sep 29 15:28:51 EDT 2003


On Mon, Sep 29, 2003 at 01:33:10PM -0400, Walt Reed said:
> On Fri, Sep 26, 2003 at 03:07:08PM -0400, Walt Reed said:
> > On Fri, Sep 26, 2003 at 01:34:19PM -0400, Walt Reed said:
> > > On Fri, Sep 26, 2003 at 09:25:35AM -0400, Walt Reed said:
> > > > I installed RT (3.0.6) for the first time on RedHat 8, Mysql 4.0.14, modperl1,
> > > > etc. The configure and setup went flawless. 
> > > > 
> > > > Only problem: can't login to the system with "root" and the default
> > > > password of "password". It just returns me to the login screen.
> > > > 
> > > > I don't get any error messages in any log files (apache, syslog, or the
> > > > RT log file) 
> > It seems that in "autohandler", the values for $user and $pass are Never
> > set.
> 
> I added a loop to dump %ARGS at the head of autohandler, and it's always empty.
> SOMETHING seems to be broken somewhere.

In lib/RT/Interface/Web.pm it was setting args_method to "CGI" instead
of "mod_perl".  I don't know why.  But since we have mod_perl installed
and working, changing this made it work ok.  This variable
determines how Mason will try to parse arguments from the environment.

However, this is only a partial fix. It now allows me to login, but
requires a login for every page. It doesn't seem to remember the login
during a session.






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