[rt-users] selecting tickets from queue

Cerion Armour-Brown cerion at terpsichore.ws
Thu Apr 1 02:59:45 EST 2004


On Thursday 01 April 2004 03:11, Dave Dennis wrote:
> Dear List,
>
> Is there a way to go to a queue, display N tickets, then select manually
> the tickets from the queue for processing?
Yep:
Tickets -> Search -> Queue is 'Xyz' -> 'Search'...
 -> 'Update all these tickets at once'
Now just de/select the tickets you want.
Cerion




More information about the rt-users mailing list