[rt-users] Entering InitialPriority in SelfService

[Jonathan Chen]

Hello All,

2nd time around since nobody was able to answer a similar question the last time.   Hopefully, I have better luck this time around.

Anyways, I would like to add another input for the file /opt/rt3/share/html/SelfService/Create.html   where the SelfService user can enter how important the ticket is.   How do I connect the value below to InitialPriority field when creating the ticket?   

Any advice would be appreciated...

===========================================
<TR>
<TD>
<&|/l&>Please enter PRIORITY LEVEL (1=lowest, 25=highest priority and 10 default)</&>:
</TD>
<TD>
<INPUT Name="InitialPriority" SIZE=3 MAXSIZE=100 value="10">
</TD>
</TR>
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