[rt-users] RT attachment Corruption

Ruslan U. Zakirov cubic at acronis.ru
Tue Apr 6 13:51:52 EDT 2004


Curt Driscoll wrote:
> I actually have the same problem and posted a message to the list.  I
> upgraded to Perl v. 5.8.3 and RT 3.0.9.  I also checked my mysql config
> (my.cnf) and increased the MaxAttachmentSize option.  None of these have
> worked and attachments still get corrupted when being passed through RT.
> So if anyone has any other suggestions, I would love to hear them.
mod_perl?
Did you rebuild it?

Turn on Apache::Status module and look against which perl mod_perl is 
linked.
		Best regards. Ruslan.
> 
> 
> 
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of John
> Green
> Sent: Tuesday, April 06, 2004 9:11 AM
> To: Kevin Moran
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] RT attachment Corruption
> 
> Kevin Moran wrote:
> 
>>Hi, 
>>
>>I have the problem that RT corrupts all attachments.  I had a look
>>around the RT-list archive but haven't found a proper solution.  Has
>>anyone had this problem and solved.  If you could help that would be
>>great.
> 
> 
> http://wiki.bestpractical.com/cgi-bin/index.cgi?FAQ
> 
> Q: My attachments are corrupted?
> 
> A: In most cases it's perl/UTF bug. Update minimum to perl5.8.3 or 
> greater and rt3.0.8 or greater. Also don't forget to look in archives 
> for more info.
> 
> John
> JANET-CERT
> 
> _______________________________________________
> http://lists.bestpractical.com/mailman/listinfo/rt-users
> 
> RT Training is coming to town this summer! 
> Sign up for an RT Developer/Administrator class in DC, LA or Frankfurt
> by emailing training at bestpractical.com
> 
> For more details, check out
> http://www.bestpractical.com/services/training.html
> 
> The RT Wiki lives at http://wiki.bestpractical.com Read! Join!
> Contribute!
> 
> 
> _______________________________________________
> http://lists.bestpractical.com/mailman/listinfo/rt-users
> 
> RT Training is coming to town this summer! 
> Sign up for an RT Developer/Administrator class in DC, LA or Frankfurt by emailing training at bestpractical.com
> 
> For more details, check out http://www.bestpractical.com/services/training.html
> 
> The RT Wiki lives at http://wiki.bestpractical.com Read! Join! Contribute!




More information about the rt-users mailing list