[rt-users] RT attachment Corruption

[Ruslan U. Zakirov]

Jaime Diaz wrote:
> Upgrading to perl 5.8.3 means that I have to recompile mod_perl?
Yes. You must.

> I did it on
> one machine and apache won't start again unless I comment all the section
> involving RT
I think RT's webmux.pl which load modules on start doesn't find 
dependencies. Try rerun rt-test-dependencies script.

> 
> -----Original Message-----
> From: Kevin Moran [mailto:kmoran at servecentric.com]
> Sent: Martes, 06 de Abril de 2004 01:37 p.m.
> To: Curt Driscoll; John Green
> Cc: rt-users at lists.bestpractical.com
> Subject: RE: [rt-users] RT attachment Corruption
> 
> 
> I upgraded from Perl 5.8.0 to Perl 5.8.3 and it sorted the problem. 
> 
> -----Original Message-----
> From: Curt Driscoll [mailto:cdriscoll at cfutilities.com] 
> Sent: 06 April 2004 15:46
> To: John Green; Kevin Moran
> Cc: rt-users at lists.bestpractical.com
> Subject: RE: [rt-users] RT attachment Corruption
> 
> I actually have the same problem and posted a message to the list.  I
> upgraded to Perl v. 5.8.3 and RT 3.0.9.  I also checked my mysql config
> (my.cnf) and increased the MaxAttachmentSize option.  None of these have
> worked and attachments still get corrupted when being passed through RT.
> So if anyone has any other suggestions, I would love to hear them.
> 
> 
> 
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of John
> Green
> Sent: Tuesday, April 06, 2004 9:11 AM
> To: Kevin Moran
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] RT attachment Corruption
> 
> Kevin Moran wrote:
> 
>>Hi,
>>
>>I have the problem that RT corrupts all attachments.  I had a look 
>>around the RT-list archive but haven't found a proper solution.  Has 
>>anyone had this problem and solved.  If you could help that would be 
>>great.
> 
> 
> http://wiki.bestpractical.com/cgi-bin/index.cgi?FAQ
> 
> Q: My attachments are corrupted?
> 
> A: In most cases it's perl/UTF bug. Update minimum to perl5.8.3 or
> greater and rt3.0.8 or greater. Also don't forget to look in archives
> for more info.
> 
> John
> JANET-CERT
> 
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