[Rt-users] Help with Reports

Stephen Turner sturner at MIT.EDU
Thu Apr 15 15:56:37 EDT 2004


This came up a couple of weeks ago:

http://lists.fsck.com/pipermail/rt-users/2004-April/022405.html

Steve

At Thursday 4/15/2004 09:15 AM, phillip wrote:
>yes u are right I will do it myself but the thing is I don't know which field
>contains the requesters name?
>
>On Thursday 15 April 2004 09:06 am, Helmut Lichtenberg wrote:
> > On Thu, Apr 15, 2004 at 09:00:37AM -0400, phillip wrote:
> > > Thanks that solves half of my problem so how do I get the requstor name
> > > into the report and  and get all the tickets for the whole month?
> >
> > Somebody has to make himself comfortable with the database structure and
> > create adequate sql statements.
> >
> > I would prefer, if *you* do it.  :^)
> >
> > If would be nice if you finally could provide your polished reports to
> > rt-users.
> >
> > Helmut
>
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