[Rt-users] Re: Deleting groups, queues, etc.

[Todd Chapman]

You can rename anything: users, queues, etc. but the
associations are stored by ID and not name.

So, if you rename a queue, all the same tickets will
remain in that queue. If you rename a user, all the
previous actions will be associated with a the
renamed user. Probably noy what you want.

-Todd

On Thu, Apr 15, 2004 at 03:57:26PM -0500, Andrew A. Raines wrote:
> Todd Chapman <rt at chaka.net> writes:
> 
> > You don't. You must disable them. RT doesn't believe in revising
> > history. How will a ticket history be able to document a user's
> > action if that user doesn't exist?
> 
> Ah, OK, I figured it was a philosophy issue.
> 
> So let me ask this.  If I haven't built up a history of tickets
> yet, is it safe to rename stuff?  Can I disable a queue, and then
> enable and rename it when I'm ready to use it for something?
> 
> -- 
>     aaraines at pobox.com (Andrew A. Raines)
> 
> _______________________________________________
> RT-Users mailing list
> RT-Users at lists.bestpractical.com
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users