[Rt-users] resolved timeworked check

Toasterz Admin admin at toasterz.com
Fri Apr 16 04:02:31 EDT 2004


Richard Ellis wrote:

>Hi There,
>
>I have it implemented. I'm just looking for the code snippet for you and I'll pass it along.
>
>It works quite well as an in your face warning not to leave it blank, but because of various bugs, such as no validation on the field, they can get around it if they want.
>
>Rik
>  
>
thanks... any reason not to do this client side?

>
>----- Original Message -----
>From: Toasterz Admin <admin at toasterz.com>
>Date: Friday, April 16, 2004 8:40 am
>Subject: Re: [Rt-users] resolved timeworked check
>
>  
>
>>Richard Ellis wrote:
>>
>>    
>>
>>>This was covered on the forum recently. There is a perl code 
>>>      
>>>
>>snippet which prevents closure with a 0 time worked. There is also 
>>a bug fix coming at some point to prevent adding of negative times 
>>to tickets.
>>    
>>
>>> 
>>>
>>>      
>>>
>>so you're suggesting that the code be on the server in perl. i 
>>missed 
>>that thread somehow.
>>i'll look if the archives are back up.
>>
>>-- 
>>
>>kelley g
>>
>>oooooooooooooooooooooooooo
>>http://toasterz.com
>>http://exchangekiller.com
>>oooooooooooooooooooooooooo
>>
>>
>>    
>>
>
>  
>


-- 

kelley g

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