[rt-users] Adding a pref field?

Marlier, Ian marlieri at studentuniverse.com
Tue Apr 20 14:38:18 EDT 2004


Hey all --

Just finished setting up RT 3 for my organization, and there's one
little pref feature that a bunch of people are asking for -- they want
to be able to change the order in which ticket correspondence/comments
are displayed (defaults to oldest first, newest last, and they want to
reverse that).  Any easy way to do this, or anyone who can give me a
pointer as to where to start?

Thanks,

Ian




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