[rt-users] Can't locate object method "Columns" via package "RT::Attachments"

Matthias Juchem lists at konfido.de
Thu Apr 22 02:58:49 EDT 2004


Hi.

After an upgrade, I get the following error message when creating a ticket:

error:   	Can't locate object method "Columns" via package "RT::Attachments" 
at /usr/local/rt3/share/html/Ticket/Elements/FindAttachments line 14.
context:  	
...  	
10:  	
11:  	
12:  	my $attachments = RT::Attachments->new( $session{'CurrentUser'} );
13:  	
14:  	$attachments->Columns( qw( Id Filename ContentType Headers Subject 
Parent ContentEncoding ContentType TransactionId Created));
15:  	
16:  	if ( $Ticket->CurrentUserHasRight('ShowTicket') ) {
17:  	my $transactions = $attachments->NewAlias('Transactions');
18:  	$attachments->Join( ALIAS1 => 'main',
...  	
code stack:  	/usr/local/rt3/share/html/Ticket/Elements/FindAttachments:14
/usr/local/rt3/share/html/Ticket/Display.html:118
/usr/local/rt3/share/html/Ticket/Create.html:255
/usr/local/rt3/share/html/autohandler:196


The ticket is placed in the queue and the mail is sent.

I am using RT 3.0.10 with DBIx::SearchBuilder 0.99 and most Perl modules up to 
date; not up to date are: Apache::AuthDBI, Apache::Test, CGI, Filter::Simple, 
Module::Build, Pod::LaTeX, Term::ANSIColor, Term::Cap, Test::Pod, bigint, if.

I have restarted Apache; cleared the Mason cache and restarted Apache; cleared 
the Mason cache and rebooted the machine - nothing.

Could anyone please give me a hint?

TIA

Best regards,
 Matthias
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