[rt-users] RT 3.0.10 / win32: does not send e-mail / scrips die.

Autrijus Tang autrijus at autrijus.org
Fri Apr 23 11:38:25 EDT 2004


On Fri, Apr 23, 2004 at 04:33:40PM +0200, Christian Muenscher wrote:
> emailrelay (start.bat) was started in that case. Without the error message
> looks nearly identical.
> 
> Any hint how to make it to send mail? Or how to find out *what* exactly is
> the problem here?

Look at the C:\Program Files\OurInternet\Common\emailrelay\spool\
directory to find out if there's any SMTP transcription and error logs.

Make sure your outgoing SMTP Server as configured in Global Setup can
really be sent to.  (Try "telnet servername:25" for example.)

Turn on "SMTP Debugging" in the Global Setup may also help to show
the SMTP transmissions as part of rt.log.

As a last resort, disable emailrelay altogether by hand-editing

    C:\Program Files\OurInternet\Request Tracker\win32\lib\WinRT\RELAY.pm

and put this line immediately after "sub Launch", line 38;

    return;

Thanks,
/Autrijus/
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