[rt-users] Re: What will allow me access to the contents of the ticket

Ruslan U. Zakirov cubic at acronis.ru
Tue Aug 3 11:59:29 EDT 2004


Philip Shon wrote:
> Just to clarify. I want to print the contents of the history onto the mail
> message.

Extend next Template code:
http://wiki.bestpractical.com/index.cgi?AddLastCommentToMail

> 
> -Phil
> 
> ----- Original Message ----- 
> From: "Philip Shon" <crazypheel at hotmail.com>
> To: <rt-users at lists.bestpractical.com>
> Sent: Tuesday, August 03, 2004 10:53 AM
> Subject: What will allow me access to the contents of the ticket
> 
> 
> 
>>I wrote an action scrip where it will send an email address located at a
>>custom field.  And the type of response depends on a different custom
> 
> field
> 
>>value.
>>
>>Now I want to output the contents of a ticket onto the mail message.
> 
> Where
> 
>>is this located?
>>
>>-Phil
>>
> 
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> 
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