[rt-users] Getting email to create a ticket

[Brelsfoard, Alex]

Thanks all for your help.  I've managed to get it working thanks to all your
help!
I really appreciate all the help.

Sidenote: I've noticed attachments sent in emails in RTF do not get
processed.  Currently I'm wokring on converting all incoming mail to rt to
plain text through use of a perl script.  But if any of you know an easier
way I'd be plenty happy to hear your thoughts.   Thanks again.

--Alex


Alex Brelsfoard
Web Applications Developer
Web Development Office
Worcester Polytechnic Institute
508-831-6147
alexb at wpi.edu

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Harald Wagener
Sent: Thursday, August 19, 2004 11:56 AM
To: 'rt-users at lists.bestpractical.com'
Subject: Re: [rt-users] Getting email to create a ticket


Am 17.08.2004 um 17:39 schrieb Brelsfoard, Alex:

> Quick question.  If the name of the queue is more than one word (in 
> other words containing white space) should I use quotes?  Or will it 
> be fine on its own?
>
> --Alex
>

Spaces in queue names work mostly, but I don't think it's guaranteed to work.
The exim4 transport stuff for RT3 breaks on spaces in queue names, for
example.

Regards,
     Harald

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