[rt-users] Upgrade from 3.0.5 to 3.2.1 breaks Mozilla based browsers

Kelly F. Hickel kfh at mqsoftware.com
Fri Aug 20 10:51:40 EDT 2004


Alex,
	I don't know if this is the same issue, but I had something like
this happen when I upgrade a different tool.  To fix it, I had each user
remove all saved cookies for the webserver where the tool was running,
and the problem went away.

	Worth a shot, anyway....

-- 
Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
kfh at mqsoftware.com
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> bounces at lists.bestpractical.com] On Behalf Of Alexander Harrington
> Sent: Friday, August 20, 2004 9:32 AM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] Upgrade from 3.0.5 to 3.2.1 breaks Mozilla based
> browsers
> 
> Hi
> 
> Since upgrading to 3.2.1 from 3.0.5, users of Mozilla based browsers
are
> asked to re-authenticate between every page load. The problem does not
> seem to affect Internet Explorer.
> 
> Any ideas how I can fix this?
> 
> Cheers
> 
> --
> Alex Harrington - IT Support, Longhill High School
> 
> t: 01273 304086 | e: alex at longhill.org.uk
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