[rt-users] Issues after a new install on new machine. Seen this before can not remember the cause.

[Ruslan U. Zakirov]

Reason of error: Your httpd is not well configured. You didn't activate 
RT::Mason handler for location of RT. apache alias is not enough.

You can find sample configs at wiki.bestpractical.com and in archives. 
If this links wouldn't help then You can share RT's httpd.conf parts.

             Best regards. Ruslan.

Shawn Guillemette wrote:
> I see then when attempting to view the contains of the 
> /usr/local/rt3/share/html  with a web browser
>  
>  
> %# BEGIN LICENSE BLOCK %# %# Copyright (c) 1996-2003 Jesse Vincent %# %# 
> (Except where explictly
> superceded by other copyright notices) %# %# This work is made available 
> to you under the terms of Version 2 of %# the GNU General Public 
> License. A copy of that license should have %# been provided with this 
> software, but in any event can be snarfed %# from www.gnu.org. %# %# 
> This work is distributed in the hope that it will be useful, but %# 
> WITHOUT ANY WARRANTY; without even the implied warranty of %# 
> MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU %# 
> General Public License for more details. %# %# Unless otherwise 
> specified, all modifications, corrections or %# extensions to this work 
> which alter its source code become the %# property of Best Practical 
> Solutions, LLC when submitted for %# inclusion in the work. %# %# %# END 
> LICENSE BLOCK <& /Elements/Header, Title=>loc("RT at a glance"), Refresh 
> => $session{'home_refresh_interval'} &> <& /Elements/Tabs, 
> current_toptab => '', Title=>loc("RT at a glance") &>
> <& /Elements/MyTickets &>
> <& /Elements/MyRequests &> 	<& /Elements/Quicksearch &>
> <& /Elements/Refresh, Name => 'HomeRefreshInterval', Default => $session 
> {'home_refresh_interval'} &>
> 
> 
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