[rt-users] Issues after a new install on new machine. Seen thisbefore can not remember the cause.

Dan Adams dadams at aspect1.net
Thu Aug 26 12:42:12 EDT 2004


I am curious, does anyone know if there is a page on the website below that
has information on the "PerlHandler" command? Apparently when I uncomment it
in my httpd.conf file, apache seems to say that the PerlHandler is either
misspelled or an unknown command. I checked the version of apache I am
running, and it is 1.3.3.

Dan Adams - dadams at aspect1.net
http://www.aspect1.net
 
-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Ruslan U.
Zakirov
Sent: Monday, August 23, 2004 11:42 PM
To: Shawn Guillemette
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Issues after a new install on new machine. Seen
thisbefore can not remember the cause.


Reason of error: Your httpd is not well configured. You didn't activate 
RT::Mason handler for location of RT. apache alias is not enough.

You can find sample configs at wiki.bestpractical.com and in archives. 
If this links wouldn't help then You can share RT's httpd.conf parts.

             Best regards. Ruslan.

Shawn Guillemette wrote:
> I see then when attempting to view the contains of the
> /usr/local/rt3/share/html  with a web browser
>  
>  
> %# BEGIN LICENSE BLOCK %# %# Copyright (c) 1996-2003 Jesse Vincent %# 
> %#
> (Except where explictly
> superceded by other copyright notices) %# %# This work is made available 
> to you under the terms of Version 2 of %# the GNU General Public 
> License. A copy of that license should have %# been provided with this 
> software, but in any event can be snarfed %# from www.gnu.org. %# %# 
> This work is distributed in the hope that it will be useful, but %# 
> WITHOUT ANY WARRANTY; without even the implied warranty of %# 
> MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU %# 
> General Public License for more details. %# %# Unless otherwise 
> specified, all modifications, corrections or %# extensions to this work 
> which alter its source code become the %# property of Best Practical 
> Solutions, LLC when submitted for %# inclusion in the work. %# %# %# END 
> LICENSE BLOCK <& /Elements/Header, Title=>loc("RT at a glance"), Refresh 
> => $session{'home_refresh_interval'} &> <& /Elements/Tabs, 
> current_toptab => '', Title=>loc("RT at a glance") &>
> <& /Elements/MyTickets &>
> <& /Elements/MyRequests &> 	<& /Elements/Quicksearch &>
> <& /Elements/Refresh, Name => 'HomeRefreshInterval', Default => $session 
> {'home_refresh_interval'} &>
> 
> 
> ----------------------------------------------------------------------
> --
> 
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> 
> Be sure to check out the RT wiki at http://wiki.bestpractical.com

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