[rt-users] Logins and Email addresses

Dave Harrison David.Harrison at sensorynetworks.com
Wed Dec 1 19:21:15 EST 2004


> > >That is the code that I'm using, however because I want RT to be
> > >pre-primed for the users I'm knocking together a seeder script to pull
> > >the info I need from the LDAP dir and using it to create User table
> > >records for each person.
> > > 
> > >
> > Why are you doing that?  Are you using the $ParseNewMessageForTicketCcs 
> > feature? 
> 
> Because the alternative is to ask people to send an email to RT to
> activate their accounts, and I can see that getting painful when it
> doesn't work (or they mess it up).  The other thing is that we want to
> be able to enable specific default priviliges for users without having
> to add them into groups or give them ACLs by hand.

Actually I just tried it, and even if I send an email to RT before my
account exists, no automatic account creation occurs, so I definitely
need to seed the account into the db.  Once the account is there, the
LDAP auth works fine, but if the account doesn't exist it doesn't get
created.



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