[rt-users] Can't log into web interface

[Todd Chapman]

Are you using username=root and password=password ?

On Tue, Dec 07, 2004 at 01:44:17PM -0700, Leon wrote:
> Just installed RT 3.2.2 on Fedora Core2.  A thousand thanks for the 
> installation FAQ!!!!!  I was able to get this far in a couple of hours as 
> opposed to the last installation where I spent orders of magnitude longer!!!
> 
> Setup
> Fedora Core 2
> RT 3.2.2
> Perl 5.8.3
> Apache 2.0.51 using a virtual host setup
> MySQL 4.0.22
> 
> As per the FAQ, I installed RT in /usr/local/rt3 instead of 
> /opt/rt3.  Install appeared to go OK.  I was able to start Apache with out 
> any problems.  When I go to the webpage I get login screen and graphics.
>   But when I login, I get "Error: username or password are 
> incorrect".  The RT and Apache logs both say login failure.
>   Initially I configured to use localhost in MySQL.  I tried going back 
> and configuring to use the FQDM.  The install went OK.  The initialize -db 
> went without error.
>   I have rechecked my RT_SiteConfig.pm file to confirm the database and 
> web setup.
> 
> I'm probably missing something simple but......for the life of me, I can't 
> see it.
> 
> 
> 
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