[rt-users] Text-based priority?

[Andy Harrison]

On Tue, 7 Dec 2004 10:39:59 -0500, Goltz, Jim (NIH/NLM/LHC)
<jgoltz at mail.nih.gov> wrote:
> Has anyone implemented using text tags (Normal, High, Emergency) in place of
> numeric priority in RT?

Have a look at this archive entry.

http://lists.bestpractical.com/pipermail/rt-users/2004-October/026182.html

-- 
Andy Harrison