[rt-users] Template/Email correspondance subject line help

Todd Chapman rt at chaka.net
Sun Dec 12 23:03:00 EST 2004


RT uses Text::Template so that modules documentation may be
helpful:

http://search.cpan.org/~mjd/Text-Template-1.44/lib/Text/Template.pm

On Sat, Dec 11, 2004 at 10:56:46AM -0800, Ryan Stark wrote:
> I'm looking for documentation on Templates, is there any? Also,
> specifically, how do you remove the [my.domain.com] from the subject
> line? I got this far:
> 
> RT-Attach-Message: yes
> Subject: {$Ticket->QueueObj-> Description} - Tracking #:{$Ticket->id}
> 
> {$Transaction->Content()}
> 
> but I can't get rid of the bracketed domain [my.domain.com].
> 
> Anyone know how?
> 
> Thanks,
> -Ryan
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> 
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