[rt-users] change working Domain

[Andy Harrison]

On Tue, 14 Dec 2004 23:43:36 +0100 (MET), Jan Lausch <Jan.Lausch at gmx.de> wrote:
> Hi there,
> 
> one question from a RT-newbie ;-)
> 
> I installed RT and it's working just fine, really a great thing. But there's
> one quite odd thing: I configured it using one of the domains on the server.
> Now it shall be used for another one.
> 
> I corrected all the Apache-Stuff and it's working fine.
> I also changed the RT-SiteConfig.pm to the new Settings (reflected correctly
> in Config -> Tools -> System Config) and of course the mail-aliases.
> 
> All works fine - only the Mails RT generates do only partly reflect the
> changes:
> The "reply-to" / "from" ist correct.
> 
> But:
> In the Subject and an the URLs generated within the mails, it still reflects
> the old Domain-name (and thus produces not-working links)
> 
> And: This is only the case when I create a ticket from webfrontend. Tickets
> created by mail have the correct Domain.
> 
> How can that be? Aren't they generated out of the RT_SiteConfig.pm
> Information?? Have I got to change sth in the database?
> 
> I looked over the DB and found, that the items in the table "Transactions"
> are created with the old domain as a localpart (Data-Field).
> Well, I kind of don't know any further here - any suggestions? Thanks for
> your help in advance,
> 

Did you restart your web server?

Also make sure you've updated the individual queue's correspondance
and comment addresses.


-- 
Andy Harrison