[rt-users] notify admin cc on resolve

[Ryan Stark]

Okay, I got the scrip setup, and I try to use the standard 
correspondance template but I get nothing to the admin-cc.  I need the 
same email(*correspondance*) the requestor gets to go to the admin cc 
when the ticket is resolved(not the resolved template, the body/contents 
of the ticket.)

Example agent opens email from client, hits reply changes status to 
resolved, types in contents, hits send/update ticket.  The email 
requestor(client) gets the response the ticket is closed etc.  I need 
that admin cc to get the same mail. But only on resolve events.

please help. when use the correspondance template to email the admin it 
sends the admin this line:
This transaction appears to have no content

Thanks,
-Ryan