[rt-users] Removing content from client messages

[Vivek Khera]

On Dec 15, 2004, at 7:06 AM, Carl, Roger wrote:

> We would like to be able to clean up what is in a ticket too.  I 
> understand that allowing someone to pull up a section of the comments 
> would probably be technically difficult and would raise security 
> questions.  It would also make the RT 'master' copy different than 
> what has been

I could use it for those times when our ever-so-smart customers email 
us large attachments for no reason.  I'd like to purge the attachment 
frp, the DB after extracting it, but leave a record that it was once 
there.

Just a wish-list item that I'm throwing out there...