[rt-users] CLI question

Asif Iqbal iqbala-rt-users at qwestip.net
Fri Dec 17 03:17:53 EST 2004


Hi All

I am using RT 3.2.2. I have been using CLI for general stuff like
changing status, resolving mass tickets etc. But one thing this tool
seems lacking--at least by default--not shows the content of a ticket

For example I run 

rt show ticket/23547 

and It shows the value of all the attributes like 

id: ticket/206983
Queue: SysHelp
Owner: Asif
Creator: Joe
Subject: BARTS & PUP
Status: open
Priority: 33
InitialPriority: 30
FinalPriority: 90
Requestors: test.user at here.com
Cc:
AdminCc:
Created: Fri Feb 06 17:34:19 2004
Starts: Not set
Started: Tue Oct 19 10:12:11 2004
Due: Not set
Resolved: Not set
Told: Not set
TimeEstimated: 0
TimeWorked: 0
TimeLeft: 0

Is there a way I can see the content of the ticket, and all
transactions?

Thanks for any tip

-- 
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
"...it said: Install Windows XP or better...so I installed Solaris..."



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