[rt-users] FW: Attachments not working

Jesse Vincent jesse at bestpractical.com
Wed Dec 22 13:29:25 EST 2004




On Wed, Dec 22, 2004 at 09:17:24AM -0600, Rodney Caston wrote:
> 
> 
> Our Ticket/Attachments/ dir only has one file in it, "dlhandler" ... And
> no attachments in it.

That sounds like your apache hasn't been configured properly to hand
things off to RT.

	Best,
	Jesse


> Every attachment we add to a ticket shows up as a broken link or
> image...
> 
> The broken links points to
> http://rtserverhost.blah/Ticket/Attachment/####/####/filename
> 
> ...
> 
> any ideas?
> 
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> 
> Be sure to check out the RT wiki at http://wiki.bestpractical.com
> 

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