[rt-users] Eliminate "...Priority changed..." messages when running EscalatePriority

[Sammy]

I'm running EscalatePriority 2 times a day to adjust ticket priorities.  That is working fine.

What I need to figure out is how to eliminate the "Priority Changed" audit entries when this runs.  Why?

1) It's annoying to see:
  	 
#  	   	Thu Oct 28 12:10:19 2004  	root - Priority changed from 21 to 30 	  	 
#  	   	Thu Oct 28 21:10:22 2004  	root - Priority changed from 30 to 40 	  	 
#  	   	Fri Oct 29 12:10:20 2004  	root - Priority changed from 40 to 48 	  	 
#  	   	Fri Oct 29 21:10:14 2004  	root - Priority changed from 48 to 56 	  	 
#  	   	Sat Oct 30 12:10:17 2004  	root - Priority changed from 56 to 62 	  	 
#  	   	Sat Oct 30 21:10:13 2004  	root - Priority changed from 62 to 68 	  	 
#  	   	Sun Oct 31 12:10:14 2004  	root - Priority changed from 68 to 72 	  	 
#  	   	Sun Oct 31 21:10:10 2004  	root - Priority changed from 72 to 76 	  	 
#  	   	Mon Nov 01 12:10:15 2004  	root - Priority changed from 76 to 78 	  	 
#  	   	Mon Nov 01 21:10:11 2004  	root - Priority changed from 78 to 80

2) More importantly, it changes who last updated the ticket.  I'm planning on using the information on who last updated the tickets to highlight tickets that have been updated most recently by the requestor, and this kills the ability to do that.

Thanks,
Sam Eads
Atlanta