[rt-users] installing request-tracker3 debian package on 'testing'

Kevin Murphy murphy at genome.chop.edu
Thu Dec 30 09:26:06 EST 2004


I'm installing RT for the first time on the Debian i386 Linux 'testing' 
distribution, using the instructions provided by Stephen Quinney in 
/usr/share/doc/request-tracker3/INSTALL.Debian.gz.  My distribution is 
up to date; perl is standing at 5.8.4.

I encountered my first problem at the schema population step:

$ /usr/sbin/rt-setup-database --action init --dba rtuser \
    --prompt-for-dba-password

 > Can't locate /etc/request-tracker3/RT_SiteConfig.pm in @INC (@INC 
contains: /usr/share/request-tracker3/lib /etc/perl 
/usr/\local/lib/perl/5.8.4 /usr/local/share/perl/5.8.4 /usr/lib/perl5 
/usr/share/perl5 /usr/lib/perl/5.8 /usr/share/perl/5.8 
/usr/l\ocal/lib/site_perl /usr/local/lib/perl/5.8.3 
/usr/local/share/perl/5.8.3 .) at /usr/share/request-tracker3/lib/RT.pm 
line 103

I guess I can get around this by setting the PERL5LIB variable, but ...

What's the "right" way to fix this in the context of the Debian package?

Is it possible that either the intructions or the package needs a tweak?

Thanks,
Kevin Murphy




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