[rt-users] RTFM user rights

Raymond Man Chun Yip MCYIP at mtr.com.hk
Thu Feb 12 11:12:19 EST 2004


I am using MySQL 4.0.17 and I saw the following errors in the Apache log:

[Thu Feb 12 19:05:16 2004] [crit]: Checking for a class of  (/opt/rt3/share/html/RTFM/Article/Search.html:161)
[Thu Feb 12 19:05:19 2004] [crit]: Checking for a class of  (/opt/rt3/share/html/RTFM/Article/Search.html:161)
[Thu Feb 12 19:05:22 2004] [crit]: Checking for a class of 1 (/opt/rt3/share/html/RTFM/Article/Search.html:161)
[Thu Feb 12 19:05:29 2004] [crit]: Trying to check RT::FM::Class rights for an unspecified RT::FM::Class (/opt/rt3/lib/RT/Principal_Overlay.pm:355)
[Thu Feb 12 19:05:29 2004] [crit]: Trying to check RT::FM::Article rights for an unspecified RT::FM::Article (/opt/rt3/lib/RT/Principal_Overlay.pm:355)
[Thu Feb 12 19:05:29 2004] [error]: WebRT: No permission to view Article () (/opt/rt3/share/html/RTFM/Elements/Error:48)


Raymond

>>> "Patrick Hurley" <phurley at tacc.utexas.edu> 12/02/2004  10:44PM >>>

Can I ask what database/database version you are using?
And, also, does anything show up in the logs when the error occurs?
 
Patrick
 



From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Raymond Man Chun Yip
Sent: Thursday, February 12, 2004 3:33 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] RTFM user rights
 
I just installed RTFM 2.02 over RT 3.08.  I created a new class, grant all rights of the new class to a group.  However, members of the group still cannot create a new article in the class with error message "No permission to view Article".  Any hints?
 
Raymond


Take the MTR. Enjoy More Time For Life. 


*** Email Disclaimer ***
The information contained in this e-mail is confidential and is intended solely for the addressee. If you are not the intended recipient, please notify the sender immediately and delete this e-mail from your system. Any unauthorised use, disclosure, copying, printing, forwarding or dissemination of any part of this information is prohibited. MTR Corporation Limited does not accept responsibility for the content of any e-mail transmitted by its staff for any reason other than bona fide business purposes. Any information that is not transmitted via secure, tamper-proof technology should not be relied upon, unless advised or agreed otherwise in writing by an authorised representative of the Corporation. 
*** End of Disclaimer ***
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20040213/3e756242/attachment.htm>


More information about the rt-users mailing list