[rt-users] Sub Queues

Stephan Uhlmann su at su2.info
Thu Feb 12 16:00:33 EST 2004


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Just wanted to throw in a "me too".

I was astonished that there is such a multitude (and in the beginning 
confusing) of possibilities how to manage users (e.g. set permissions 
globally or per queue or per user, group users, group groups of users etc.) 
but that there is no way to group queues.

I have the problem, that I want to define the same custom fields on a lot of 
queues but not all. Now I can either go through all these queues one by one 
or add all customs fields globally and tell people to ignore them on some 
queues. Bu that's not nice.

Cheers,
Stephan
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