[rt-users] Error bounces?

[George Barnett]

Hi All,

I keep getting messages such as this:

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RT could not load a valid user, and RT's configuration does not allow
for the creation of a new user for this email (peter at 123.com).

You might need to grant 'Everyone' the right 'CreateTicket' for the
queue itsupport.

-----

I have all the correct permissions (createticket is given globally to 
everyone).  Is there anything else that can cause this?

Cheers,

-- 

George Barnett, Scsa
Reality Engineer

eml: george at alink.co.za
gsm: +44 778 884 7205
www: www.alink.co.za


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