[rt-users] Appending original message in Correspondence mails

Ritu Khetan ritu at netcore.co.in
Wed Feb 18 06:01:24 EST 2004


Hello All,

   What tag should be used in the templates to append the original
message of the ticket when a Correspondence is sent or when a Resolved
response is sent to the external users.

I tried {$Transaction->Content()}, but it didnt work.

Regards,
Ritu

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