[rt-users] Priority wont change

Adolfo Santiago mailbag at anothernet.com
Thu Feb 19 01:47:01 EST 2004


There's a related thread going on right now.  Search for the subject:

RT-Crontab configuration

Chago

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com]On Behalf Of Rabbie
> Zalaf
> Sent: Wednesday, February 18, 2004 11:49 PM
> To: rt
> Subject: [rt-users] Priority wont change
> 
> 
> Hi all,
> 
> Why is it that the priority on our tickets does not change after 
> a ticket is
> created?
> 
> I set the start and finish priority's and I also set the time 
> that a ticket
> is due in but the priority never changes!
> 
> Rabbie.
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> 
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