[rt-users] Best practices to follow when migrating RT2 to RT3 and mysql errors

David M Dennis dmd at speakeasy.org
Thu Feb 19 11:17:57 EST 2004


I did that, same error.  As previously attempted to explain.

(I raised the max_allowed_packet even tho the mysql doc implies it
is not needed in 4.X, and upon doing so saw no gain in RT migration)

So if anyone wants to suggest something else it would probably be helpful.

Thanks.


+-------------------------
+ Dave Dennis
+ Seattle, WA
+ dmd at speakeasy.org
+ http://www.dmdennis.com
+-------------------------

On Wed, 18 Feb 2004, Jesse Vincent wrote:

>
>
>
> On Wed, Feb 18, 2004 at 06:15:06PM -0800, David M Dennis wrote:
> > Dear List,
> >
> > On a fresh RT-3.0.9 I have attempted to migrate our fairly substantial
> > RT-2.0.15 database.  mysql-4.0.17 on both ends.
> >
> > When running dumpfile-to-rt-3.0 the script barfs out an mysql error,
> > referring to max_allowed_packet .
> >
> > I reported this to the dev list, and basically was as we used to say,
> > "shone off."  Which is fine, but somebody must have run into this before.
>
> Well, I told you to look at mysql's documentation and then pointed you
> at the specific reference for how to fix it. I'm not quite sure how that
> counts as "shone off."  But the documentation does tell you how to
> configure mysql to do the right thing. It was:
>
> http://www.mysql.com/doc/en/Packet_too_large.html
>
>
>
> >
> > Thanks for any assistance or further suggestions for reading material.
> >
> >
> > +-------------------------
> > + Dave Dennis
> > + Seattle, WA
> > + dmd at speakeasy.org
> > + http://www.dmdennis.com
> > +-------------------------
> >
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.bestpractical.com
> > http://lists.bestpractical.com/mailman/listinfo/rt-users
> >
> > Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> >
>
> --
> http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.
>




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