[rt-users] RT3/Apache2/FastCGI

[Paul Khavkine]

That was the case, Problem fixed.

Thanx
Paul

On Thu, 19 Feb 2004, Jason Taylor wrote:

>Try setting permissions on both RT_SiteConfig.pm and RT_Config.pm so
>that they're readable by the whichever user apache is running as.  In my
>case I just set the owner on both to 'www'.
>
>Paul Khavkine wrote:
>
>> Also. I get the following when i start httpd:
>>
>> [Thu Feb 19 15:39:09 2004] [warn] FastCGI: server "/usr/local/RT/bin/mason_handler.fcgi" restarted (pid 3913) Can't locate /usr/local/RT/etc/RT_SiteConfig.pm in @INC (@INC contains: /usr/local/RT/local/lib /usr/local/RT/lib /usr/local/lib/perl5/site_perl/5.8.2/mach /usr/local/lib/perl5/site_perl/5.8.2 /usr/local/lib/perl5/site_perl/5.6.1 /usr/local/lib/perl5/site_perl /usr/local/lib/perl5/5.8.2/BSDPAN /usr/local/lib/perl5/5.8.2/mach /usr/local/lib/perl5/5.8.2 .) at /usr/local/RT/lib/RT.pm line 105.Compilation failed in require at /usr/local/RT/bin/mason_handler.fcgi line 28.
>> [Thu Feb 19 15:39:10 2004] [warn] FastCGI: server "/usr/local/RT/bin/mason_handler.fcgi" (pid 3913) terminated by calling exit with status '13'
>>
>> On Thu, 19 Feb 2004, Paul Khavkine wrote:
>>
>>
>>>
>>>Hi folks.
>>>
>>>
>>>I'm trying to install RT3 with FastCGI and Apache2.
>>>The install went fairly well but when i start apache i get the following
>>>errors in apache logs:
>>>
>>>[Thu Feb 19 15:35:42 2004] [error] [client 66.38.181.24] FastCGI: comm with server "/usr/local/RT/bin/mason_handler.fcgi" aborted: idle timeout (30 sec)
>>>[Thu Feb 19 15:35:42 2004] [error] [client 66.38.181.24] FastCGI: incomplete headers (0 bytes) received from server "/usr/local/RT/bin/mason_handler.fcgi"
>>>[Thu Feb 19 15:36:25 2004] [warn] FastCGI: server "/usr/local/RT/bin/mason_handler.fcgi" has failed to remain running for 30 seconds given 3 attempts, its restart interval has been backed off to 600 seconds
>>>
>>>Some info on the install:
>>>
>>>skinner# uname -a
>>>FreeBSD skinner 5.2-CURRENT FreeBSD 5.2-CURRENT #0: Thu Feb  5 15:00:15
>>>EST 2004     root at skinner:/usr/src/sys/i386/compile/SKINNER  i386
>>>
>>>HEAD / HTTP/1.1
>>>HTTP/1.1 400 Bad Request
>>>Date: Thu, 19 Feb 2004 20:36:45 GMT
>>>Server: Apache/2.0.48 (Unix) mod_fastcgi/2.4.2 mod_ssl/2.0.48
>>>OpenSSL/0.9.7c
>>>Connection: close
>>>Content-Type: text/html; charset=iso-8859-1
>>>
>>>Any ideas ?
>>>
>>>Thanx
>>>Paul
>>>
>>>************************************************
>>>Paul Khavkine
>>>Network Administrator
>>>DISTRIBUTEL Communications.
>>>740 Notre Dame West, Suite 1135
>>>Montreal, Quebec, Canada, H3C 3X6
>>>1-514-877-5505 x 263
>>>http://www.distributel.net
>>>************************************************
>>>
>>>_______________________________________________
>>>rt-users mailing list
>>>rt-users at lists.bestpractical.com
>>>http://lists.bestpractical.com/mailman/listinfo/rt-users
>>>
>>>Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
>>>
>>
>>
>>
>> ************************************************
>> Paul Khavkine
>> Network Administrator
>> DISTRIBUTEL Communications.
>> 740 Notre Dame West, Suite 1135
>> Montreal, Quebec, Canada, H3C 3X6
>> 1-514-877-5505 x 263
>> http://www.distributel.net
>> ************************************************
>>
>> _______________________________________________
>> rt-users mailing list
>> rt-users at lists.bestpractical.com
>> http://lists.bestpractical.com/mailman/listinfo/rt-users
>>
>> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
>


************************************************
Paul Khavkine
Network Administrator
DISTRIBUTEL Communications.
740 Notre Dame West, Suite 1135
Montreal, Quebec, Canada, H3C 3X6
1-514-877-5505 x 263
http://www.distributel.net
************************************************