[rt-users] Interesting RT Reaction to Attachments

Jason A. Diegmueller doogles at doogles.com
Thu Feb 19 18:31:38 EST 2004


Well, I sent the email plain text using Outlook 2003.  I never send HTML
emails, so I can't comment on that.

-j

On Thu, 19 Feb 2004, Casimir Couvillion wrote:

> Did you drag and drop the attachments into an HTML email? Perhaps you
> dropped them into the middle of the text and RT dealt with them where is
> found them.
>
> ---
>
> Casimir Couvillion -- Sr. Systems Analyst
> TGS-NOPEC Geophysical Co. 2500 CityWest Blvd., Suite 2000 Houston, TX
> 77042 USA
> 713-860-2126 (office) -- 713-860-2251 (fax) -- 713-449-1497 (cellular)
> casimir at tgsnopec.com (office) -- 7134491497 at mobile.att.net (SMS)
>
>
> -----Original Message-----
> From: Jason A. Diegmueller [mailto:doogles at doogles.com]
> Sent: Thursday, February 19, 2004 3:10 PM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] Interesting RT Reaction to Attachments
>
>
> I sent an email a few moments ago through RT, and it had five
> attachments. It looked like this when it was sent:
>
> : These documents are the documentation I have provided the customer.
> :
> : I am putting them in the ticket for future reference.
>
> When it came back it looked like this:
>
> :  <<ET-AD-Impact.doc>> Th <<etdialplan-20040216.xls>> es
> : <<ET-asbuilt.doc>> e  <<ET-generaladvice.doc>> do <<ET-csspt.doc>>
> : cuments are the documentation I have provided the customer.
> :
> : I am putting them in the ticket for future reference.
>
> Obviously, all the data is there but the place RT decided to reference
> the other documents is a bit interesting.  The first document would be
> right (before the text), but documents 2-5 are in very interesting
> spots.  Is this just a simple cosmetic bug?
>
> -j
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> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
>
>



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