[rt-users] Problem attachments under RT3.0.9

Kelly F. Hickel kfh at mqsoftware.com
Fri Feb 20 12:02:43 EST 2004


There's a seting in MySQL (I'm assuming that this is what you're using)
that defaults to 1mb.  I can't remember the setting off the top of my
head, but google should be able to find it.  You have to make sure it's
as large as the largest attachment you want to store.
-Kelly

> -----Original Message-----
> From: HAM MI-IH / Torsten Brumm
[mailto:torsten.brumm at kuehne-nagel.com]
> Sent: Friday, February 20, 2004 10:30 AM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] Problem attachments under RT3.0.9
> 
> Hi @ All,
> 
> another Problem: If i attach an attachment, this works if the
attachment
> is
> smaller than 1 MB, a greater one will not be attached. in the
> rt_siteconfig.pm the attachment value is set to 10 mb?!?
> 
> And the interessting point: the attachement (greater than 1 mb) will
be
> shown in the ticket as comment.
> 
> Any Ideas ?
> 
> Greetings
> 
> Torsten Brumm
> 
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