[rt-users] Inter-RT communication

[Patrick LeBoutillier]

Hi,

I currently manage 2 RT installations. One for our Customer Support
office and an internal one for our IT departement.

I'm wondering if it is possible to forward or refer to tickets to other
RT installations. I've seen somewhere that Best Practical products use
URIs of the form:

    fsck.com-rt://croesus.com/ticket/1102

to refer to objects. Can these be used in some way to communicate
between different RT installations?

Patrick