[rt-users] Upgrade from 3.0.7_01 to 3.0.9 error

[Mathew Anderson]

Hello -
I recently upgraded from 3.0.7_01 to 3.0.9.  The ugrade seemed to have
gone well, until I tried to open a ticket.

(This is on redhat 9, with MySQL on the localhost)

Logging in, viewing the ticket ques is fine. But when I select a ticket to
view I get the following:


System error
error:  	Can't locate object method "Columns" via package
"RT::Attachments" at
/usr/local/rt/share/html/Ticket/Elements/ShowAttachments line 66.
context:
...
62:  	my %documents;
63:  	my $transactions = $Ticket->Transactions();
64:  	while (my $trans = $transactions->Next()) {
65:  	my $attachments = $trans->Attachments();
66:  	$attachments->Columns( qw( Id Filename ContentType Headers Subject
Parent ContentEncoding ContentType TransactionId) );
67:  	$attachments->Limit(FIELD => 'Filename', OPERATOR => 'IS NOT', VALUE
=> 'NULL', QUOTEVALUE => 0, ENTRYAGGREGATOR => 'AND');
68:  	$attachments->Limit(FIELD => 'Filename', OPERATOR => '!=', VALUE =>
'', ENTRYAGGREGATOR => 'AND');
69:  	while (my $attach = $attachments->Next()) {
70:  	next unless ($attach->Filename());
...
code stack:  	/usr/local/rt/share/html/Ticket/Elements/ShowAttachments:66
/usr/local/rt/share/html/Ticket/Elements/ShowSummary:68
/usr/local/rt/share/html/Ticket/Display.html:33
/usr/local/rt/share/html/autohandler:195

When I moved back my copy of 3.0.7_01 I can see some of the tickets fine,
but some also give this error.

Any pointers on how to fix this?
Thanks

Mathew Anderson