[rt-users] mailgate issues

[Rick Rezinas]

I'm using RT 3.0.9p2 with qmail.

I had been having several troubles with mailgate (was using sendmail
setting) in which 1) attachments were treated oddly, often times stating
that a message had no content, and 2) Sender was being set as the HTTP
server user.

So, I changed sendmail to sendmailpipe (args: -oi -t) and all seemed
well, until my HTML-encoded email sending users started to complain that
their messages weren't showing up.  And they aren't.  I'm seeing errors
in the qmail error logs:

delivery 99: deferral:
RT_server_error.//The_RT_server_which_handled_your_email_did_not_behave_as_expected._It/said:

...

Unknown_encoding:_7bit_at_/usr/local/lib/perl5/5.8.2/sun4-solaris/Encode/Guess.pm_line_43.

...

_my_$e_=_find_encoding($c)_or_die_"Unknown_encoding:_$c";</font></font></td>/____</tr>//____<tr>/_____<td_nowrap="nowrap"_align="left"_valign="top"><font_face="Verdana,_Arial,_Helvetica,_sans-ser/Error_report_too_long,_sorry./

****
And this is what I'm seeing in the HTTP server error logs:

[Mon Feb 23 12:14:07 2004] [error] access to //REST/1.0/NoAuth/mail-gateway 
failed for xx.xx.xx.xx, reason: user mailgate: password mismatch

xx.xx.xx.xx is the rt ip address

Not sure where //REST is coming from...?

If anyone has seen this, or can suggest where to look, that would be
super.

thanks!
rick

--
Rick Rezinas
Unix Systems Administrator
Qsent, Inc.


When Gladstone was British Prime Minister he visited Michael Faraday's
laboratory and asked if some esoteric substance called `Electricity'
would ever have practical significance.
"One day, sir, you will tax it," was the answer.
					        	-- Science, 1994