[rt-users] size limitation on attachments?

[Kelly F. Hickel]

Hmm.  Well, there might be other issues involved with migrating that I
don't know about, but you *must* have this set properly in my.cnf, or
you're dead from the git-go.  This has been true at least as far back as
mysql 3.2 (something), as I had to set this when I first installed
bugzilla, 3 years ago.

So, if you've a new rt3 install, this is probably good enough.  If
you're migrating from RT2, there might be something else needed in
addition.

-- 
Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
kfh at mqsoftware.com
 

> -----Original Message-----
> From: David M Dennis [mailto:dmd at speakeasy.org]
> Sent: Wednesday, February 25, 2004 2:31 PM
> To: Kelly F. Hickel
> Cc: Adam Hirsch; RT users
> Subject: RE: [rt-users] size limitation on attachments?
> 
> It didn't work for me.  The question was answered with
> 
> increase "max_allowed_packet" in my.cnf for mysql 4
> 
> however this did nothing for my circumstance which involved attempting
> to migrate RT2 to RT3 including attachments up to 1.1MB in size.
> Eventually I just gave up.
> 
> the consensus was it was an issue BKAC (Between Keyboard And Chair)
> but I could find no such problem.  And then the issue died.
> 
> So if anybody actually knows how to solve this it would be
appreciated.
> 
> 
> 
> +-------------------------
> + Dave Dennis
> + Seattle, WA
> + dmd at speakeasy.org
> + http://www.dmdennis.com
> +-------------------------
> 
> On Wed, 25 Feb 2004, Kelly F. Hickel wrote:
> 
> > Search the recent archives, this question was answered within the
last
> > week.  There's MySQL setting that has to be changes.
> >
> > --
> > Kelly F. Hickel
> > Senior Software Architect
> > MQSoftware, Inc
> > 952.345.8677
> > kfh at mqsoftware.com
> >
> >
> > > -----Original Message-----
> > > From: Adam Hirsch [mailto:adam at baz.org]
> > > Sent: Wednesday, February 25, 2004 2:18 PM
> > > To: RT users
> > > Subject: [rt-users] size limitation on attachments?
> > >
> > > Is the 1-meg size limitation on attachments a configurable limit?
> > Anyone
> > > know how to bump that up?
> > >
> > > Adam
> > >
> > > --
> > > Irony has only emergency use.  Carried over time, it is the
> > > voice of the trapped who have come to enjoy their cage.  -Lewis
Hyde
> > >                      <adam at baz.org>  Adam Hirsch
> > > <http://web.baz.org/~adam/>
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> > > http://lists.bestpractical.com/mailman/listinfo/rt-users
> > >
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http://fsck.com/rtfm
> >