[rt-users] Re: Unable to login with root and specified password

[Bob.Conron at ap.ftid.com]

Thanks Seph

I tried everything else, could not find it in the docs.

Regards

Bob

Robert Conron
IT Manager - Asia Pacific
FT Interactive Data

Phone:  + 613 92492051
Fax:       + 613 92492099
Email:     bob.conron at ap.ftid.com



                                                                           
             seph                                                          
             <seph at directionle                                             
             ss.org>                                                    To 
                                       Bob.Conron at ap.ftid.com              
             01-03-2004 01:05                                           cc 
             AM                        rt-users at lists.bestpractical.com    
                                                                   Subject 
                                       Re: Unable to login with root and   
             Please respond to         specified password                  
             rt-users at lists.fs                                             
                  ck.com                                                   
                                                                           
                                                                           
                                                                           
                                                                           




> We have got over our directory permission problems that were causing RT
to
> display a Mason error page instead of the correct login page. We now have
> the login page but are unable to login with root and the rt-db-apssword.
We
> have tried all the other combinations we can think of but to no avail.

the rt-db-password is the *database* password, not the rt
password. The default password for root is "password", did you try
that? (I know it's in the docs too)

seph