[rt-users] RT 3.0.8 and RTFM 2.0.2 issues

Jansen Robert rjansen at vub.ac.be
Thu Jan 8 09:28:12 EST 2004


Hi,

Sorry to be so persistant about this, but didn't anybody see this error ?

I think this issue is a NO-GO condition for deployment. ( you can't 
crete new RTFM articles ! )


So I'm restating the question here:


Testing RT 3.0.8 and RFTM 2.0.2

I think I found 2 issues regarding RTFM.



1) a newly created custom field ( I was testing the new Wiki fields ) 
doesn't show up when trying to modify an existing article.




2) When trying to create a new article an error is thrown:


System error

error:  Can't call method "Content" on an undefined value at 
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomField 
line 3.

context:
...
277:  }

278:
279:  # All errors returned from this routine will be in exception form.

280:  local $SIG{'__DIE__'} = sub {

281:  rethrow_exception( $_[0] );

282:  };

283:
284:  #

285:  # $m is a dynamically scoped global containing this

...
code stack:  /usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:281
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomField:3
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomFields:28
/usr/local/packages/rt3/share/html/RTFM/Article/Edit.html:39
/usr/local/packages/rt3/share/html/autohandler:189
raw error



Can't call method "Content" on an undefined value at 
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomField 
line 3.


Trace begun at 
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Exceptions.pm line 121
HTML::Mason::Exceptions::rethrow_exception('Can\'t call method 
"Content" on an undefined value at 
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomField 
line 3.^J') called at 
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 281
HTML::Mason::Request::__ANON__('Can\'t call method "Content" on an 
undefined value at 
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomField 
line 3.^J') called at 
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomField 
line 3
HTML::Mason::Commands::__ANON__('CustomFieldObj', 
'RT::FM::CustomField=HASH(0x174d8a0)', 'ClassObj', 
'RT::FM::Class=HASH(0x1719388)', 'ArticleObj', 
'RT::FM::Article=HASH(0x16e4818)', 'Content', undef, 'id', 'new', 
'ClassObj', 'RT::FM::Class=HASH(0x1719388)', 'ArticleObj', 
'RT::FM::Article=HASH(0x16e4818)', 'Class', 2, 'id', 'new', 
'CFContent', 'HASH(0x16b7254)') called at 
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x1758364)', 
'CustomFieldObj', 'RT::FM::CustomField=HASH(0x174d8a0)', 'ClassObj', 
'RT::FM::Class=HASH(0x1719388)', 'ArticleObj', 
'RT::FM::Article=HASH(0x16e4818)', 'Content', undef, 'id', 'new', 
'ClassObj', 'RT::FM::Class=HASH(0x1719388)', 'ArticleObj', 
'RT::FM::Article=HASH(0x16e4818)', 'Class', 2, 'id', 'new', 
'CFContent', 'HASH(0x16b7254)') called at 
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1045
eval {...}('HTML::Mason::Component::FileBased=HASH(0x1758364)', 
'CustomFieldObj', 'RT::FM::CustomField=HASH(0x174d8a0)', 'ClassObj', 
'RT::FM::Class=HASH(0x1719388)', 'ArticleObj', 
'RT::FM::Article=HASH(0x16e4818)', 'Content', undef, 'id', 'new', 
'ClassObj', 'RT::FM::Class=HASH(0x1719388)', 'ArticleObj', 
'RT::FM::Article=HASH(0x16e4818)', 'Class', 2, 'id', 'new', 
'CFContent', 'HASH(0x16b7254)') called at 
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1039
HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)', 
'EditCustomField', 'CustomFieldObj', 
'RT::FM::CustomField=HASH(0x174d8a0)', 'ClassObj', 
'RT::FM::Class=HASH(0x1719388)', 'ArticleObj', 
'RT::FM::Article=HASH(0x16e4818)', 'Content', undef, 'id', 'new', 
'ClassObj', 'RT::FM::Class=HASH(0x1719388)', 'ArticleObj', 
'RT::FM::Article=HASH(0x16e4818)', 'Class', 2, 'id', 'new', 
'CFContent', 'HASH(0x16b7254)') called at 
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomFields 
line 28
HTML::Mason::Commands::__ANON__('ArticleObj', 
'RT::FM::Article=HASH(0x16e4818)', 'CFContent', 'HASH(0x16b7254)', 
'ClassObj', 'RT::FM::Class=HASH(0x1719388)', 'id', 'new', 'Class', 2) 
called at 
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x174067c)', 
'ArticleObj', 'RT::FM::Article=HASH(0x16e4818)', 'CFContent', 
'HASH(0x16b7254)', 'ClassObj', 'RT::FM::Class=HASH(0x1719388)', 'id', 
'new', 'Class', 2) called at 
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1045
eval {...}('HTML::Mason::Component::FileBased=HASH(0x174067c)', 
'ArticleObj', 'RT::FM::Article=HASH(0x16e4818)', 'CFContent', 
'HASH(0x16b7254)', 'ClassObj', 'RT::FM::Class=HASH(0x1719388)', 'id', 
'new', 'Class', 2) called at 
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1039
HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)', 
'Elements/EditCustomFields', 'ArticleObj', 
'RT::FM::Article=HASH(0x16e4818)', 'CFContent', 'HASH(0x16b7254)', 
'ClassObj', 'RT::FM::Class=HASH(0x1719388)', 'id', 'new', 'Class', 2) 
called at /usr/local/packages/rt3/share/html/RTFM/Article/Edit.html 
line 39
HTML::Mason::Commands::__ANON__('Class', 2, 'Class', 2) called at 
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x16687ec)', 
'Class', 2, 'Class', 2) called at 
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1045
eval {...}('HTML::Mason::Component::FileBased=HASH(0x16687ec)', 
'Class', 2, 'Class', 2) called at 
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1039
HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)', 
'HTML::Mason::Component::FileBased=HASH(0x16687ec)', 'Class', 2, 
'Class', 2) called at 
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 735
HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)', 
'Class', 2) called at /usr/local/packages/rt3/share/html/autohandler 
line 189
HTML::Mason::Commands::__ANON__('Class', 2) called at 
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x104f4d4)', 
'Class', 2) called at 
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1040
eval {...}('HTML::Mason::Component::FileBased=HASH(0x104f4d4)', 
'Class', 2) called at 
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1039
HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)', 
'HASH(0x166caac)', 
'HTML::Mason::Component::FileBased=HASH(0x104f4d4)', 'Class', 2) 
called at /usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm 
line 336
eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)', 
'HASH(0x166caac)', 
'HTML::Mason::Component::FileBased=HASH(0x104f4d4)', 'Class', 2) 
called at /usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm 
line 336
eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)', 
'HASH(0x166caac)', 
'HTML::Mason::Component::FileBased=HASH(0x104f4d4)', 'Class', 2) 
called at /usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm 
line 296
HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)') 
called at 
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 
134
eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)') 
called at 
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 
134
HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)') 
called at 
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 
787
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x12794d4)', 
'Apache=SCALAR(0x16f1234)') called at 
/usr/local/packages/rt3/bin/webmux.pl line 134
eval {...}('HTML::Mason::ApacheHandler=HASH(0x12794d4)', 
'Apache=SCALAR(0x16f1234)') called at 
/usr/local/packages/rt3/bin/webmux.pl line 134
RT::Mason::handler('Apache=SCALAR(0x16f1234)') called at /dev/null line 0
eval {...}('Apache=SCALAR(0x16f1234)') called at /dev/null line 0


Or is it just me ?

can anyone confirm this ?

TIA

Regards
-- 
--------------------------
Brussels University
Pleinlaan 2
Computer Center VUB/ULB (VUBnet)
Ing. Robert Jansen
B-1050 Brussels
Belgium (Europe)


email: rjansen at vub.ac.be
Tel:  +32-2-650.36.94
Secr: +32-2-650.37.38
Fax:  +32-2-650.37.40
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