[rt-users] Create New Ticket in -->

MikeHamilton at clovisusd.k12.ca.us MikeHamilton at clovisusd.k12.ca.us
Fri Jan 9 19:28:14 EST 2004


Our techs that use RT would like for the drop down box that appears to the 
right of the words "Create New Ticket In" to be empty by default - it 
seems that some techs have been accidentally creating tickets in the first 
queue in the list because they are forgetting to select the queue 
beforehand. Anyone know how I can accomplish this?
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