[rt-users] dumpfile-to-rt-3.0 fails connect to syslog?

Ruslan U. Zakirov cubic at acronis.ru
Mon Jan 12 02:59:35 EST 2004


Andrey Vovk пишет:
> Hi,
> 
> I've got a strange problem trying do upgrade RT2 -> RT3.
> After initial installation RT3 works, at least I can use the web
> interface. I've exported ~8500 tickets from RT2 to DUMP directory.
> Now I'm trying to import the tickets to RT3. And, oops:
> 
> # ./dumpfile-to-rt-3.0 DUMP
> Importing users
> uunix dgram connect: Socket operation on non-socket at /opt/machine/perl/lib/site_perl/5.8.2/Log/Dispatch/Syslog.pm line 77
> [Fri Jan  9 20:18:44 2004] [crit]: no connection to syslog available at /opt/machine/perl/lib/site_perl/5.8.2/Log/Dispatch/Syslog.pm line 77
>  (/opt/machine/rt3/lib/RT.pm:254)
> ...
> # perl -V
> Summary of my perl5 (revision 5.0 version 8 subversion 2) configuration:
>   Platform:
>     osname=solaris, osvers=2.8, archname=sun4-solaris
Solaris.
I really don't know, but I hear here that Perl modules have problems 
with Syslog on solaris. Turn it off and use standalone file log.
> ...
> # ps -ef | grep syslog
>     root 15389     1  0 17:38:17 ?        0:21 /usr/sbin/syslogd
> ...
> # grep -i log /opt/machine/rt3/etc/RT_SiteConfig.pm
> Set($LogToSyslog    , undef);
> Set($LogToScreen    , 'error');
> Set($LogToFile      , 'debug');
> 
> # tail -4 /opt/machine/rt3/var/log/rt.log
> [Fri Jan  9 20:24:41 2004] [warning]: Creating user B#52/#9 at iK|1_ at ./dumpfile-to-rt-3.0 line 727.
>  (/opt/machine/rt3/lib/RT.pm:247)
> [Fri Jan  9 20:24:41 2004] [crit]: no connection to syslog available at /opt/machine/perl/lib/site_perl/5.8.2/Log/Dispatch/Syslog.pm line 77
>  (/opt/machine/rt3/lib/RT.pm:254)
> 
> Any idea, what could it be??
> Why ./dumpfile-to-rt-3.0 writes to syslog? Why it fails?
> Who is that guy - "B#52/#9 at iK|1_" ? :)
> 
> Thanks for any help/comments.





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