[rt-users] Date and time zones?

Anthony Sorace rt at anothy.9srv.net
Mon Jan 12 09:14:09 EST 2004


I asked this a little while ago, but I think I mailed from the wrong 
address and it got dropped. Pardon if it's a dupe.

RT uses (?) GMT internally, but represents things in "local" time. 
Local to whom? How is that decision made? It seems to just use time 
local to the server. We've got users in multiple time zones, and it's 
already caused confusion having people enter "started" times in the 
future, for example. Is there any way to have the system use time 
relative to the user for display and interpreting input?

I suspect the answer to this is "not without substantial coding". 
Getting time zones right can be tricky. Does the browser send this off 
in the http headers? One could also use a new per-user preference, 
which is less "nice", but I imagine much easier.




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