[rt-users] email messages converted to UTF-8 twice

Palle Girgensohn girgen at pingpong.net
Wed Jan 14 20:20:10 EST 2004


Hi!

I have problems with RT, also reported by other users the last couple of 
days. When emailing, all text in the mail (usually email in iso-8859-1) is 
converted to UTF-8 twice before being stored in the attachments table's 
`content' field. The subject field is correct, by the way.

I run FreeBSD-4.9, apache 1.3.29, RT-3.0.8.

Has this something to do with the perl bug reported a week ago?

I attach a text file (8859-1 encoded and gzipped). In it are two examples. 
The first fails and is converted twice. The second actually get correctly 
into the database, but then the header cannot be parsed (seems perl makes a 
bad assumption about the character set beeing ascii?) so it cannot send any 
autoreply instead.

Any help appreciated.

/Palle
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